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Showing posts with the label Drill-Down Builder

Troubleshooting "General Error" when using Drill-Down Builder - Part 2

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This article is part 2 of 2. In my previous article  on the same subject, I told you about the adventures of my friend, MVP Mark Polino and his attempt to get a better description to the error " General Error " when running a Drill-Down Builder in Excel and Outlook. Once followed the instructions outlined in the previous post, Mark was able to obtain what seems to be a less cryptic error message, as follows: A general error has occured.A call to SSPI failed, see inner exception. Server stack trace: at System.ServiceModel.Channels.WindowsStreamSecurityUpgradeProvider.WindowsStreamSecurityUpgradeInitiator.OnInitiateUpgrade(Stream stream, SecurityMessageProperty& remoteSecurity) at System.ServiceModel.Channels.StreamSecurityUpgradeInitiatorBase.InitiateUpgrade(Stream stream) at System.ServiceModel.Channels.ConnectionUpgradeHelper.InitiateUpgrade(StreamUpgradeInitiator upgradeInitiator, IConnection& connection, ClientFramingDecoder decoder, IDefaultCommun...

Troubleshooting "General Error" when using Drill-Down Builder - Part 1

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This article is part 1 of 2. My good friend, MVP Mark Polino  was recently working on a set of drill-downs to customer information in Microsoft Dynamics GP. The links worked perfectly from Microsoft Office Outlook and Microsoft Office Excel...until they stopped working suddenly, with the cryptic error " General Error ". That's it! No other reference of any kind, no where to go from here. Fortunately for him, there are some tricks of the trade -- tricks of the trade because these can only be found in the notes of some developer -- to produce a "better" error, and here are the steps: 1. Go to Program Files\Common Files\Microsoft Shared\Dexterity - If it is a 64-bit environment, you will need to go to Program Files (x86). 2. Rename the Microsoft.Dynamics.GP.ProtocolHandler.exe.config file that is there. 3. Launch Microsoft Dynamics GP and your Excel report. 4. Try the Drill-Down again. It will most likely still error, just more descriptive. As it tur...