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Showing posts with the label Clear Data

You receive error "Someone is clearing company files and you cannot get into this company" when logging into a company - The Clear Data process

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This one was actually a very interesting case reported on the Dynamics GP newsgroup, so I figured I needed to get to the bottom of it. The very frustrated user reported seing the following error trying to get into a company in Dynamics GP. In an attempt to replicate this issue, the most logical place to start was to login into Dynamics GP as my 'sa' user and open the Clear Data window and try to do something there. Since Clear Data is a distructive process, the Dynamics GP Development team figured they had to find a way to prevent users from accessing the system while this process was being executed by, perhaps, the system administrator. This is how the Clear Data Comp reserved user ID was born. When the window is first accessed by the system administrator, Dynamics GP checks for any users currently available in the system. If there are no users, it will display the Clear Data window and create a record for the Clear Data Comp user ID in the system databases User Activity...