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Send To > Mail Recipient PDF |
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Adobe PDF Converter error |
The error seems to come from the Adobe PDF Converter application which suggested that our PDF conversion process must rely on the system fonts and use document fonts. In addition, the message provided the path to address the issue as well, so we followed.
Initially, you must go to the Devices and Printers panel in Microsoft Windows, then right click on the Adobe PDF Converter printer and choose Printer Properties.
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Devices and Printers panel |
Once the Adobe PDF Converter Properties window opens, click on the Preferences button
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Adobe PDF Converter Properties window |
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Adobe PDF Converter Printing Preferences window |
If you ever run across this error, just know that the fix is very simple.
Until next post!
MG.-
Mariano Gomez, MVP
Maximum Global Business, LLC
http://www.maximumglobalbusiness.com/
3 comments:
Thank you. I really needed that
Hi Mariano -
We are having this same issue. The odd part is we have followed the instructions in the application, which match yours, and are still getting the same error even when the "rely on system fonts" selection is off/unchecked. We've verified the print settings, closed/reopened the application, etc. No luck. Of note, we do run GP through a Citrix server and not on a local install.
Any suggestions? Thanks for any help/ideas you can offer. We appreciate it!
Erin,
Chances are you need to set these on your Citrix server, since GP runs there. Open an administrative console on your Citrix server and change the Adobe settings there.
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