New Article on MSDynamicsWorld: "Support Incidents vs. Consulting Engagements"

I am back at MSDynamicsWorld with a new article looking at how Microsoft Dynamics GP support incidents may (relatively quickly) end up being consulting engagements. Please take a look at this new post as it is full with useful guidelines... it may just save you some money next time when you open that new incident.

Until next post!

MG.-
Mariano Gomez, MVP
Maximum Global Business, LLC
http://www.maximumglobalbusiness.com

Comments

Post a Comment

Popular posts from this blog

News from Microsoft: Code name "Midori", Code name "Windows 7", Microsoft Singularity OS, Microsoft on Open Source, and much more...

Image
I generally try to keep it all things Dynamics GP, but I figured it's a blog -- my blog! In addition, I could not help becoming very enthusiastic about a few articles I came across on some of Microsoft Research initiatives. Lets get started! Code name "Midori" As many of you may have read or heard, Microsoft has been active on a project to create a new OS code name "Midori" which has been up to now very secretive. According to many sources on the net, Midori is said to be a non-Windows solution, unlike code name "Vienna" also known as "Windows 7" which is currently in development -- any one from Microsoft chip in here -- and is built upon the Vista kernel. Leaks anyone? According to a Software Development Times article I happened to stumble upon, Midori is being built from scratch and is supposely addressing " challenges that Redmond has determined cannot be met by simply evolving its existing technology " -- I guess by existing te...
Read more

From the Newsgroups: FRx XBRL

Image
I am starting a weekly section called From the Newsgroups intended to bring some of the most intriguing questions and informative responses from the online technical community. To keep things relatively anonymous, no names will be given out... just the questions and the responses. The series open with a question posted on the Partner Online Technical Community forum regarding FRx XBRL capabilities: " I have a client who is working on converting FRx statements to the XBRL format. With service pack 11, we are able to use the 2009 taxonomies, which is great. She needs to submit her statements in XBRL format. There are a few questions that I cannot answer for her and am hoping someone can point me in the right direction. 1. XBRL format will not include calculated columns; XML format will. Is this a limitation of XBRL or FRx? 2. If FRx, can we use XML and then convert to XBRL? Can we export to Excel and convert to XBRL from there? 3. Any suggestions on the best way to view what the r...
Read more

Power Automate - Affirmation messages with Flic and the Twilio connector

Image
In this video you will learn how to setup a Twilio account, provision a phone number, and combine this with Flic and Power Automate to create an affirmation messaging system. You will also learn about the HTTP connector and the Parse JSON action. The result is this fun application of technology to deal with the everyday tensions in life. However, you can apply this to any areas of the enterprise, i.e., to create an emergency alert system or a company wide notification system.   References: Power Automate - Setting up and registering Flic hubs and buttons - https://youtu.be/PJbiS02pvEs To check out my YouTube channel visit: https://youtube.com/user/mgomezb1 LIKE AND SUBSCRIBE!!! Until next post! MG.- Mariano Gomez, MVP
Read more