Microsoft Dynamics GP Support Debugging Tool

You may have heard about the Support Debugging Tool for Microsoft Dynamics GP previewed a few months ago at the Microsoft Dynamics GP Technical Airlift 2008 in May with good reception among the attending crowd.

What is the Support Debugging Tool?

The Support Debugging Tool is a Dexterity application which contains a collection of utilities and tools to make the task of supporting, developing and debugging Microsoft Dynamics GP easier and faster.

David Musgrave, author of the tool says "I originally developed the tool when our Microsoft Dynamics Support in the Asia Pacific region was assisting a customer with a situation that produced invalid data in a table, but no cause could be replicated. Looking at the customer’s data it was verified that there was an incorrect value in the table. No one was able to identify when the previously correct value in the table was being changed to the incorrect value."

Using Dexterity triggers and the ability to programmatically control Dexterity and SQL logging, the Support Debugging Tool was built and used to monitor the table field in question and log the steps which led up to the field changing to the incorrect value. It was able to identify the situation and provide the exact scripts being executed up to the point the error occurred. This information allowed the code issue to be identified and fixed.

Since then the features of the tool have been expanded and will continue to expand as feedback and needs demand.

For more information on Support Debugging Tool please see David Musgrave's article on the topic.

Until next post!

Mariano Gomez, MIS, MVP, MCP, PMP
Maximum Global Business, LLC


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