You receive "Unable to Upgrade SBA from RTM" when attempting to apply Microsoft Dynamics GP 2015 January or March Hotfix

Well, this one for sure has bitten more than one person already. I've seen a lot of exchanges and fielded a number of calls from folks trying to install the January or March hot fixes of Microsoft Dynamics GP 2015. When the msp file is executed, couple seconds into the execution you receive the following error message:

"Unable to upgrade SBA from RTM. Please remove the SBA feature before running this patch."


The first reaction is to try and find the feature via the Uninstall or change a program options under the Windows Control Panel. As it turns out, there's no such option. This has led many folks to the next "obvious" option: Microsoft Dynamics GP Web Components.

When you choose to uninstall the Microsoft Dynamics GP Web Components, you will get rid of the Web Client install, but not the SBA components.

So what's the solution?

The keyword in the error message is the word "feature". SBA is a Microsoft Dynamics GP feature. In order to remove, you will need to right-click on Microsoft Dynamics GP 2015 and select the change option.


You will then click on the Add/Remove Features option in the Program Maintenance window, then scroll down until you see the Service Based Architecture option in the Select Features window. You can the proceed to click on the corresponding options button associated to the SBA prompt and select Not Available.

Select Features window
Once you click Next, the installer will proceed to remove the feature from your environment. When completed, you can re-run the hotfix msp to apply the updated code.

Until next post!

MG.-
Mariano Gomez, MVP
Intelligent Partnerships, LLC
http://www.intelligentpartnerships.com/

Comments

Anonymous said…
Is there any way to install without removing it?
April 6, 2015 at 3:17 PM
Elena said…
Hi,

Can I install SBA again after path is applied?
April 21, 2015 at 3:10 PM
Mariano Gomez said…
Elena,

Not sure I understand your question. In order to install SBA again, you will need to remove it first.

MG.-
April 22, 2015 at 6:24 AM
Anonymous said…
Once we remove SBA and and apply the Hotfix, can we reinstall SBA again from the RTM download without any future issues?
April 27, 2015 at 4:17 PM
Mariano Gomez said…
Anonymous,

It's always a good idea to try out what you are proposing in your question. However my gut feeling tells me you will run right into the issue again as this seems to be a Microsoft imposed restriction, this is, you must uninstall SBA RTM before you can apply the hotfix.

MG.-
April 27, 2015 at 6:16 PM
Post a Comment

Popular posts from this blog

DBMS: 12 Microsoft Dynamics GP: 0 error when updating to Microsoft Dynamics GP 2013 R2

Image
Hello all! It's been quite a while since I've actually written anything of remote interest to anyone who follows my blog, but at the same time, you will be pleased to know that I've been quite busy in the consulting front, with upgrades, server migrations, complex multi-instance postings involving 10's of thousands of transactions, wrapping up some Field Service Automation projects, and the list goes on and on. This time around I want to bring to the forefront, an issue I encountered updating  from Microsoft Dynamics GP 2013 SP2 to Microsoft Dynamics GP 2013 R2 plus the latest service pack. Background My client requested a server migration to a new environment where they wanted to deploy Dynamics GP 2013 R2 web client (plus the latest service pack) and upgrade their relational database management system to Microsoft SQL Server 2014. This is something I'm absolutely comfortable with (for the most part) given also that my client was sitting at Microsoft Dynamics...
Read more

Do I have to use those "Z-" currency IDs in GP?

Image
I know this seems like a trivia question, but recently I have come across a number of clients who have been using Microsoft Dynamics GP for a number of years and have been told by their former partners that they *must* use the predefined currency IDs created after adding the sample company, with no real explanation to support these claims. Case in point, my new client in Saudi Arabia, has been struggling for years to understand why they were told to prefix all currency IDs with the "Z-". So they went ahead and setup "Z-SR" for the Saudi Real. If you are familiar with Microsoft Dynamics GP and the sample company, Fabrikam, you may have noticed by now that after adding the sample company (which is not a requirement by any means), you will get a number of predefined currencies such as Z-US$ (US Dollars), Z-UK (British Pounds), Z-C$ (Canadian Dollars), Z-AUD (Australian Dollars), and so forth, accompanied by a number of exchange rate tables. If you are not familiar wi...
Read more

Microsoft Dynamics GP Scrolling Windows and Line Sequence Numbers

Image
I thought I would write about something meaningless that no one really thinks about. However, I realized that this is a compelling topic since it makes for some interesting discussion around the ability to insert line items withinin most transaction scrolling windows. Let’s take some time to understand where Line Sequence Numbers come from. A Line Sequence Number is auto generated by Dynamics GP and uses a seed value of 16,384 as a basis for the first line. Each subsequent line in the scrolling window is incremented by this number, so line number 2 would have a Line Sequence Number value of 32,768, line number 3 would have Line Sequence Number Value of 49,152, and so on. Since most GP transaction entry scrolling windows allow inserting rows in between line items, the newly inserted Line Sequence Number value is calculated as an average between the previous and the next line item sequences, i.e., if you were to insert an item in between row 1 and row 2 in the scrolling window -- keep in...
Read more