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The partner recorded all trace results, but SUCCESS, and found the following being displayed several times in the log:
FILE LOCKED WITH ONLY READERS
FAST IO DISALLOWED
NAME NOT FOUND
NO MORE ENTRIES
They also reported one message that appeared several times, NAME NOT FOUND pointing to the registry entry:
The partner also noticed that if they assigned the affected users to the Domain Administrators group via Active Directory, they would no longer experience the issue. The other groups they are in have Full Access to the Microsoft Dynamics GP program files folder.
The partner also found only one ACCESS DENIED entry in the trace pointing to the following key:
After doing some research, the partner assigned Read permissions on the above key and the problem went away.
You can find more information on and download Process Monitor over at the Windows Sysinternals team blog at:
Until next post!
Mariano Gomez, MVP