Wednesday, August 12, 2015

You experience slow performance exiting Microsoft Dynamics GP 2015 on Windows 10

Today I ran across a very interesting partner forum post, in which the consultant described a slow performance issue when closing (exiting) Microsoft Dynamics GP 2015, which started happenning after his client upgraded their Windows workstations to the newly minted Windows 10 operating system.

A Microsoft support engineer acknowledge that "there have been a few people experiencing this issue". The recommendation to bypass the slow application closing is to change or add the following Dex.ini setting to see if it resolves the issue on exit. The setting changes a Microsoft Dynamics GP global variable and avoids the pause that seems to be occurring during the exiting process.

OLEClose=FALSE

This Dex.ini setting controls whether the Microsoft Dynamics GP application checks for the OLE Container application being opened at the time of shutdown -- a "shutdown" can occur if the user legitimately exits Dynamics GP or simply chooses to open either the Report Writer or Modifier tools. If the Container is open during the shutdown operation, Dynamics GP will attempt a graceful closure of it.

The default value of this setting is TRUE, whether the setting is present in the Dex.ini with a value of true or empty, or simply not present at all. This indicates to GP that it should always attempt to close down the Container if it is found to be open.

Given the fact that most customers are now taking advantage of Document Attachment (Doc Attach) and moving away from the Container application, there should be less and less dependency on Container, which would almost require that the default value for our flag is set to FALSE, rather than it's current state.

As usual, you must apply these changes to your environment only if you are experiencing this issue.

Until next post!

MG.-
Mariano Gomez, MVP

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