Thursday, August 9, 2012

Extender Auto Open and Auto Close options not working in GP 2010

Just recently, I came across an issue reported by a partner on Extender Auto Open and Auto Close options not working.

Extender Auto Open and Auto Close options
After implementing a simple Extender window on the Item Maintenance form, I ran a couple tests to confirm. Effectively, when I did open the Item Maintenance window, the Extender window did not open as expected.

I then went to the Additional menu to open the Extender window and then closed the Item Maintenance window. The Extender window did not close along with the Item Mantenance form.

My environment is Microsoft Dynamics GP 2010 with Service Pack 3 (11.00.2044), but the issue can be recreated on previous builds of Microsoft Dynamics GP 2010 as well. In the interest of full disclosure, I did not test this in any previous release of Dynamics GP, i.e., v10.0.

The issue has been replicated by Microsoft and a problem report created for it, but no immediate fix date has been provided. If you are affected by this issue, please open a support case referencing this post or the actual partner forum post URL:

NOTE: The Allow Hot Key option still works as expected.

Until next post!

Mariano Gomez, MVP
IntellPartners, LLC


Anonymous said...

I have another question. Extender window can be added to the Dynamics GP main form. Although when it comes to the Extender form it does not have an option to be added to any Dynamics GP window or form. Can we add it anyhow though? For instance, can we open it from the Inventory maintenance form using an added button or from the menu at least? Can we use VBA for the Extender form?

Mariano Gomez said...


An Extender form is designed to be attached to an Extender menu.

I know you can add an Extender window to VBA, so I don't see why you cannot attach a form.

Anonymous said...

Mariano, did you ever get your "auto open" issue resolved for your Extender window? I am having the same problem

Anonymous said...

Hi Mariano,

I am also facing this issue in GP2010 environment. The extender window just opens for a user and both the users have same configuration.