Integration Manager for Microsoft Dynamics GP 2010 hangs when running an integration - Follow up Redux

The forums are hot with users and partners reporting an issue with Integration Manager for Microsoft Dynamics GP 2010 hanging when running an integration. Everyone seems to agree the issue started sometimes over the past 2 weeks, with most users reporting a normal behavior and the ability to run trouble free integrations prior to that date.

I should note that I have blogged about other hanging issues in the past here:

- Integration Manager for Microsoft Dynamics GP 2010 hangs when running an integration
- Integration Manager for Microsoft Dynamics GP 2010 hangs when running an integration - Follow up

The first article above, details what was initially thought to be an issue after a change to the .NET Framework 3.5 was released by Microsoft.

The second article - the follow up - talks about an issue with the Connect gadget on the home page and one of the slides not cycling correctly, causing Integration Manager integrations to lock up.

This time around, Microsoft Support has indentified the problem (integrations hanging) to be, once more with the Connect gadget. The issue this time has been narrowed down to a user not signing in to Connect, which some how affects Integration Manager's ability to run an integration.

The workaround at this time appears to be removing the Connect gadget from the home page, prior to running the integration.

To disable the Connect gadget follow these steps:

1. Click on Customize this page below the toolbar.


2. Click on the Connect checkmark to disable the option.


Since this issue does not cause data loss and nor interferes with the normal operation of the application, and since there's an immediate workaround, chances are it will be put on the back burner long before you will see some fix being issued. So for now the workaround should do.

Until next post!

MG.-
Mariano Gomez, MVP
IntellPartners, LLC
http://www.IntellPartners.com/

Comments

Post a Comment

Popular posts from this blog

DBMS: 12 Microsoft Dynamics GP: 0 error when updating to Microsoft Dynamics GP 2013 R2

Image
Hello all! It's been quite a while since I've actually written anything of remote interest to anyone who follows my blog, but at the same time, you will be pleased to know that I've been quite busy in the consulting front, with upgrades, server migrations, complex multi-instance postings involving 10's of thousands of transactions, wrapping up some Field Service Automation projects, and the list goes on and on. This time around I want to bring to the forefront, an issue I encountered updating  from Microsoft Dynamics GP 2013 SP2 to Microsoft Dynamics GP 2013 R2 plus the latest service pack. Background My client requested a server migration to a new environment where they wanted to deploy Dynamics GP 2013 R2 web client (plus the latest service pack) and upgrade their relational database management system to Microsoft SQL Server 2014. This is something I'm absolutely comfortable with (for the most part) given also that my client was sitting at Microsoft Dynamics
Read more

Cannot insert the value NULL into column 'CONTACT' error when clicking on Items List in Navigation Pane

Image
Moving on from my previous article on a similar subject - see Cannot insert the value NULL into column 'BASEUOFM' error when clicking on Items List in Navigation Pane , I recently came across this error,  Cannot insert the value NULL into column 'CONTACT' when clicking on the All Purchasing Transactions list under the Purchasing Navigation Pane option, after performing an upgrade from Microsoft Dynamics GP 9.0 to Microsoft Dynamics GP 2010 R2. All Purchasing Transactions list error - Purchasing Navigation List The name of the global temp table - in this case, tempdb.dbo.##2093338- varies in almost all cases, but the end result of the error is the same. The issue has been identified running Microsoft Dynamics GP 2010 RTM, SP1 or SP2. Upon further review, the issue is due to bad data in the Vendor ID (VENDORID) column in the Purchasing Receipt History table (POP30300). In summary, if you have a purchasing receipt with a blank vendor ID or a vendor ID that doe
Read more

How to uninstall Microsoft Dynamics GP 10.0 if you cannot uninstall it by using the "Add or Remove Programs" feature

INTRODUCTION This article describes how to uninstall an existing Microsoft Dynamics GP v10 system if you cannot uninstall it by using the Add or Remove Programs feature (or Programs and Features in Windows Vista) in Control Panel. It is recommended that you verify that you cannot uninstall by using Add or Remove Programs first. MORE INFORMATION First, verify that you cannot uninstall Microsoft Dynamics GP by using Add or Remove Programs (or Programs and Features) To verify that you cannot uninstall Microsoft Dynamics GP by using Add or Remove Programs (or Programs and Features in Windows Vista), follow these steps. For Windows XP or Windows Server 2003: 1. Click Start, click Run, type control appwiz.cpl in the Open box, and then press ENTER. 2. Click to select Microsoft Dynamics GP 10.0 product from the application list, and then click Remove. For Windows Vista: 1. Click Start, type Programs and Features in the Search box, and then press ENTER. 2. Click to select the product to be un
Read more